Actiderm Skincare, Reaction and breakout - UPDATE

Well I thought I best share this with you.

I have previously had a Actiderm Makeover where the Actiderm clenser and toner was used,
I have had a full Actiderm facial with the products used.

I recently had an at home party and purchased £80 worth of products. I have used 3 items out of the 5 I have used and had an immediate Allergic reaction.
I do have very sensitive skin, therefore I went for a brand and products that I was advised to be allergen free, I used them before purchase etc.

It started on the under side of my right eye, red, swollen, sore and what looked like a minor burn, Later that day this transferred to show on both upper eyelids. Then to what looked like severly dry red skin .Well a week on from the reaction my skin is still settling down.

I have reported this to the agent who sold the products, and the company directly on numerous occasions. So far I have had no response to resolve the matter. I was very happy , but now I have spent a lot of money on items I have either used once or will not even unseal.
I am guessing the formulation may have changed or something, but now the aftercare from the company is not very impressive.

I thought I would let you know, as I have previously reviewed how amazing the products are, and now I dont have the same opinion of the products, or the company's customer service.

Nicola

Fragrance Shop - Discovery Box - Issues and Failure

Discovery box,

Well I have had a fun time getting this box.

http://www.thefragranceshop.co.uk/DiscoveryClub.aspx

I ordered this the first week of January, the money came out of my bank and I never heard anything. I came back off holiday and contacted the company. Ever so apologetic arranged a refund, the subscription to be cancelled and some free samples to be sent out in the post.

Great no problem, at least they have fixed it an apologised.

Roll on 3 months later £5 comes out of my bank. Contacted the company again, however this time no email back. Send another email, no email back. Then the magic of Twitter make 1 post and within 10 minutes I get a message.

They look into it, cancel it again and refund me. However they let me know the most recent box (that I didn’t order or authorise payment of) had already been shipped. I asked if I should send it back and they said no accept with our apologies.

So the box came, Nice packing, a good way to store your smaller perfumes.

With some samples that  I have not used. (I shall pass on the mens ones)

Along with money off vouchers off the full sized versions.

Would I recommend the box, 

As a perfume-a-holic yes I have found a few more perfumes to add to the collection and I like the idea of them being selected for me and posted out.

As a customer – no – as firstly it didn’t arrive, this was then supposedly fixed, then more money came out of the bank. Luckily this was only £5 however when then no one responds to you this is worrying and frustrating.

Has anyone else had this experience?

Nicola